Volkswagen Moncton — Car Dealer in Dieppe

Reviews of Volkswagen Moncton

• Ryan

  Added 2016.03.23

  Sales people were friendly.
• Alejandro

  Added 2015.12.03

  Very friendly. Easy to deal with.
• Jaden

  Added 2015.10.03

  Sales experience: fantastic, would recommend to anyone
• Ashley

  Added 2015.09.01

  Service experience: awful, avoid if all possible
• Hannah

  Added 2015.08.22

  Service from the service department however was rude and unpleasant, won't be the car here again.
• Elizabeth

  Added 2015.05.06

  Kevin Blanchard goes the extra mile for his customers. The whole team from the front door to the back shop are top notch. Justin in service. Suzanne in finance. Adam in parts and service; whatever the owner has done to create such a healthy workplace trickles down to me and my family and we feel well hosted every time we walk in.
• Isabella

  Added 2014.07.24

  Excellent and friendly staff, but service is on the pricey side. The showroom is absolutely gorgeous.
• Antonio

  Added 2013.12.10

  Recently went in for a simple oil change. Not only did they forget to put all the parts back that they had removed for the oil change (good thing it wasn't a critical part...but I did have to go back the next day to have it put back), they forgot to reset the oil service reminder in the instrument panel, and it took almost an hour for them to take my car into the shop after I arrived (a few minutes before my appointment time). I also got a receipt showing the mileage on my car as north of 170k km, when it's actually a little under 14k. Nothing catastrophic, clearly, but definitely a lack of attention to the details. I had had several issues with them with a previous vehicle, so phoned the service manager to discuss the problems I experienced. He apologised and said he'd speak to the relevant people about it, but I got exactly zero warm and fuzzy feelings that any cares were given in the grand scheme of things. The frontline service staff (Justin & Jolyane) are wonderful people but there seems to be a systemic problem back in the garage. Repeat visits for silly things are commonplace, at least for me.
• Benjamin

  Added 2013.07.22

  On the bright side, nice new location.
• Seth

  Added 2013.07.08

  My recent sales experience at VW Moncton was fantastic, however. I was greeted promptly, was listened to, I felt like the sales person was working for me to get me what I wanted. I'll just be taking my car elsewhere for service from now on though, since I wouldn't trust their technicians to oil my bicycle chain at this point.